What is the response time for inquiries?
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- Issue Time
- Dec 23,2025
Standard Response Time at HUCAI
We understand that response speed affects project momentum.HUCAI sets internal response time targets.
Typical Response Timeline
Initial inquiries are usually answered within 2-5 hours on working days.Ongoing projects receive faster responses.
Priority-Based Handling
Sampling and bulk production issues receive priority handling.Urgent matters are escalated internally.
Transparency in Communication
If more time is needed, we inform clients clearly.This avoids uncertainty